What is the standard shipping policy for orders outside the US?Updated 10 months ago

Orders are shipped from the United States via Access Worldwide for international and take an average of 10-20 business days for international shipments (although sometimes up to 40, depending on the country). Please note that these times do not include weekends and holidays.

We charge the following flat-rate shipping fees:

• USD $10 for Malaysia and Singapore on orders under $75
• USD $15 for Japan on orders under $100

From time to time, your local country’s customs may hold the shipment and request that you pay customs duties; this is rare but it can happen on occasion. All customs duties are the sole responsibility of the customer and we are not liable.