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If you encounter any issues with your LED lamp not functioning properly, we recommend the following steps to troubleshoot the problem:. Please follow these instructions and communicate back the required information for further assistance. We hope to

<p>If you encounter any issues with your LED lamp not functioning properly, we recommend the following steps to troubleshoot the problem:</p><ol><li>Ensure that the lamp is securely plugged in. Our lamps require a constant connection to a power source to operate correctly, as they are not wireless or rechargeable.</li><li>Check if you are using the correct power cord for your lamp. Sometimes, using an incorrect cord can prevent the lamp from working.</li><li>If the lamp still does not turn on, please send us a video demonstrating the issue. This involves showing the lamp being plugged in and turned on so we can understand the problem better.</li><li>Finally, please provide a photograph of the batch code, which you can typically find at the bottom of the box. This will help us in assisting you more effectively.</li></ol><p>Please follow these instructions and communicate back the required information for further assistance. We hope to resolve your issue promptly.</p>

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My LED lamp is not working, what should I do?