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Le Mini Macaron - US

If you find you have a defective or missing product, we will replace it for you (at our expense), if you can provide photos and video of the problem. Please&#xA0;<a data-acsb-clickable="true" data-acsb-navigable="true" data-acsb-now-navigable="true" data-acsb-textual-ops="contact" data-custom-button-processed="true" data-mce-fragment="1" data-mce-href="https://www.leminimacaron.com/pages/contact-us" href="https://www.leminimacaron.com/pages/contact-us" style=" text-decoration: inherit;">contact us</a> directly if you encounter this and we will be happy to assist you.

If you find you have a defective or missing product, we will replace it for you (at our expense), if you can provide photos and video of the problem. Please contact us directly if you encounter this and we will be happy to assist you.

A product is missing from my package, a product arrived broken, or a product is defective, what should I do?

SHIPPING & RETURNS

What are the payments you accept?

Why did my payment fail?

How do I use my promo code? Can several be combined?

I placed my order but I forgot to use my promo code.

PAYMENTS

Where is my package?

What are the standard delivery fees and times?

What is the standard shipping policy for orders outside the US?

I live on a military base. Can I still place an order?

Shipping outside the continental United States (Alaska, Hawaii, Puerto Rico and Guam)

How do I find my tracking number?

My package was indicated as delivered, but I have nothing in my mailbox. What should I do?

Why is it taking so long to receive my package?

Can I modify my order (content, contact details, address, etc.)?

Can I cancel my order?

What is your return policy?

I placed my order this weekend, when will you ship my order?

How do I make a return?

How do I earn points?

How do I use my points to redeem rewards?

Do my rewards points expire?

How do I check my point balance?

When are rewards points added to my account?

Can I transfer or merge my points between two separate accounts?

How do I know what tier I am?

How do I become a Le Maxi and Le Pro member?

I'm a Le Maxi or Le Pro member. How do I access exclusive discounts, rewards and offers?

Do you offer a free birthday gift?

I left a review, but didn't earn points!

How do I refer to a friend?

LE MANI CLUB| LOYALTY PROGRAM

Are your products cruelty-free?

Can I use LMM gel polish or the LED lamp during pregnancy?

What’s the difference between LED and UV lamps? Which one is Le Mini Macaron?

Can I use the power charger inside the kit to charge my mobile phone?

I've never used a UV light at home before. What do I need to know?

What is the wattage/power of LMM lamps?

Will Le Mini Macaron’s LED lamp work with other brands of gel polish?

Are UV lamps dangerous?

LED LAMPS

Help! My gel polish is hard/clumpy inside the bottle

Is LMM gel polish free of harmful ingredients?

How is gel polish different from nail polish?

Can you have an allergy to gel?

Why do the gel polishes have a strong scent?

Why is the gel polish so thick?

Where should I store my gel polishes?

GEL POLISH

PRODUCT INFORMATION

How do I apply LMM gel polish?

Application Do’s

Application Don’ts

I followed all the instructions but my gel polish is still chipping after 2-3 days! What do I do?

A product is missing from my package, a product arrived broken, or a product is defective, what should I do?Updated 8 months ago